To prevent the auto-renew payment from processing, click the “Cancel Subscription” button on your account page PRIOR to the renewal date. Your account will stay open for the remainder of the current billing period and when the renewal date approaches, instead of renewing, your account will close and no further charges will occur.
Let’s pretend you are subscribed to the annual plan which started on May 20th 2019 and you click Cancel Subscription on May 5th 2020, your account will stay open and available for you to use from now until your renewal date on May 20th 2020. On May 20th 2020, your account will automatically close and no further charges will be processed. At this point you will need to resubscribe to access the program.